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You've Got Questions, We've Got Answers.

What are the hours of operation for the Alister Sunset Valley leasing office in Austin, TX?

​The leasing office hours are M-F 9 AM - 6 PM, Sat 10 AM - 6 PM, and closed on Sunday.

What floor plans are available at the Alister Sunset Valley apartments in Austin?

​Alister Sunset Valley offers an array of 1-, 2-, and 3-bedroom plus den layouts apartment homes with den options available.

Are pets allowed at Alister Sunset Valley? What are the pet fees, rules, and restrictions at the Austin apartment homes?

​We love your furry companions and welcome up to two per apartment home. There is a pet fee of $300 per animal. While we are huge fans of individuality (and the exotic), we have to ask that exotic pals, such as skunks and ferrets, find happy homes with a friend or family member. Please note that we reserve the right to disallow certain aggressive breeds of dogs and aquariums as per our pet addendum. Please contact our leasing office for further information.

Does Alister Sunset Valley in Austin, TX have gated access? How do you enter the gate as a resident? How do guests enter the gate?

​Our community offers gated access. Each resident receives a code or fob to enter the gate. Guests visiting Alister Sunset Valley residents can be provided with a temporary code for entry.

Is there a parking garage available at Alister Sunset Valley in TX?

​We have a controlled-access parking garage at Alister Sunset Valley.

How does a resident of Alister Sunset Valley get a parking spot?

​Alister Sunset Valley offers reserved parking spaces starting at $45 per month.

Are there guest parking spots available at the Austin homes?

​We offer guest parking spots throughout the community, available on a first-come, first-served basis.

Do you have on-site maintenance available at Alister Sunset Valley in TX? How do I make a maintenance request as a resident?

​Prioritizing our residents' needs, we proudly offer an on-site maintenance team at Alister Sunset Valley. To submit a maintenance request, simply log onto your Resident Portal and our team will assist you as soon as possible. Please allow our team 48 hours to respond to your request.

What do I do if I have an after-hours maintenance request/emergency in my Austin apartment home at Alister Sunset Valley?

​To submit an after-hours service request, you can use the Resident Portal or contact Milly, our virtual assistant, for assistance. In case of emergencies, call the main phone number and press 2 for maintenance emergencies. Describe the emergency to Milly, who can then escalate it to our on-call service associate.

Does Alister Sunset Valley have courtesy patrol?

​We offer courtesy patrol at Alister Sunset Valley.

How do residents receive packages at Alister Sunset Valley?

​Packages are delivered to the Amazon lockers located inside the package room on the first floor of the main lobby. The package room can be accessed using your key fob.

Do the Alister Sunset Valley apartments offer a valet trash service? Is there a recycling service offered?

​We provide recycling services for our residents. Please deposit all cardboard materials into the collection bin situated at the loading dock.

When were the Alister Sunset Valley 1-, 2-, and 3-bedroom plus den layouts apartments in Austin, TX built?

​The community was built in 1997.

Has Alister Sunset Valley in Austin,TX been renovated?

​Alister Sunset Valley proudly completed renovations on select homes in 2022.

What is the smoking policy at Alister Sunset Valley?

​At Alister Sunset Valley, we are a 100% smoke-free community.

Do the apartments have air conditioning?

​Our apartment homes come equipped with air conditioning to keep you comfortable all year long.

What kind of appliances do the Alister Sunset Valley kitchens have?

​Our Austin, TX apartment homes offer ENERGY STAR® stainless steel appliances.

Do the Alister Sunset Valley apartments have full-size in-home washers and dryers?

​Each apartment home comes with an in-home full-size washer and dryer, making laundry day a breeze!

What type of countertops do the homes have?

​The kitchens at Alister Sunset Valley feature quartz countertops.

Do the refrigerators have an ice machine?

​Our stainless steel refrigerators come equipped with an ice machine.

Do the kitchen sinks at Alister Sunset Valley have a garbage disposal?

​Every stainless steel single-basin kitchen sink at Alister Sunset Valley comes equipped with a garbage disposal.

Do the apartments have dishwashers?

​Every apartment home comes equipped with a dishwasher in the gourmet kitchen.

What type of flooring is available in the 1-, 2-, and 3-bedroom plus den layouts homes?

​Every 1-, 2-, and 3-bedroom plus den layouts home at Alister Sunset Valley features wood-style plank flooring throughout.

Do the 1-, 2-, and 3-bedroom plus den layouts apartments at Alister Sunset Valley have balconies or patios?

​The apartment homes at Alister Sunset Valley offer a private balcony or patio in select homes.

Are the apartment homes at Alister Sunset Valley wired for WiFi? Is Wi-Fi included with my rent payment?

​Alister Sunset Valley offers ultra-high-speed Wi-Fi access ready for residents to connect at move-in.

Do the apartments in TX have keyless entry? Do they have smart features?

​At Alister Sunset Valley our apartment homes feature smart home technology with USB outlets.

Is there a fitness center? What are the hours of operation?

​Alister Sunset Valley offers a 24-hour community fitness center.

Is there a community pool at Alister Sunset Valley? What are the hours of operation? What time of the year is the pool open?

​At Alister Sunset Valley, we proudly offer a pool that is open from dawn to dusk year-round.

Is there a clubhouse at Alister Sunset Valley in Austin, TX? What are the hours of operation?

​The Alister Sunset Valley clubhouse is open from 10 AM - 10 PM every day for residents and their guests to enjoy.

Is there a pet park at Alister Sunset Valley? Is there a pet spa? What are the hours of operation?

​We love your furry friends at Alister Sunset Valley and offer a pet park that is accessible 24/7.

Is there a community grilling station?

​We proudly offer a community grilling station at Alister Sunset Valley for our residents to enjoy.

Are there coworking stations available? What are the hours of operation?

​Our residents can utilize our coworking spaces in our clubhouse at their convenience during office hours.

What kind of tours do you offer for the 1-, 2-, and 3-bedroom plus den layouts apartment homes at Alister Sunset Valley?

​We provide in-person tours. Schedule your tour today!

What lease terms are available at Alister Sunset Valley?

​Our community offers a variety of lease terms to meet your needs, ranging from 12 to 15 months. Please check our website for the most up to date offerings.

Are utilities included in the rent payment?

​Utilities are not included in the rent payment at Alister Sunset Valley.

Is renter's insurance required for the 1-, 2-, and 3-bedroom plus den layouts apartment homes at Alister Sunset Valley?

​At the time of application, residents are automatically enrolled in the Resident Liability Program at $15 per month. This is the simplest and most cost-effective way to satisfy the insurance requirements of your lease. The resident liability program is not renters insurance and does not cover personal property contents or liability coverage to third parties (other residents). Residents have the option to opt-out of the program by supplying their valid third-party renter's insurance policy to MillCreek.ConfirmInsurance.com. For more information, please reach out to our associates for details.

How do I apply to rent one of the 1-, 2-, and 3-bedroom plus den layouts apartment homes at Alister Sunset Valley in Austin?

You can apply by clicking here

How much is the deposit at Alister Sunset Valley? What additional fees do I need to be aware of when renting a home?

​At Alister Sunset Valley there are one-time fees that include an application fee of $125 per applicant, an admin fee of $350, an amenity fee of $150, and a pet fee of $500 per pet plus a dog DNA fee of $50 per dog. There is a trash fee of $20/month, pet rent of $20/month, and WiFi of $60/month.

Do you accept Section 8 vouchers?

​We do not accept Section 8 vouchers at this time.

How do I pay rent?

​"To make this as convenient as possible, there are several ways to pay rent. Our favorite is through the Resident Portal or Resident Portal Mobile App. Visit the community website and select 'Residents' to login and submit your payment. You can also download the Resident Portal Mobile App on your favorite Android or Apple device to pay your rent. We also accept e-check, MoneyGram, and credit card payments (service fees may apply). 

We're also excited to announce that we are now accepting payments with Flex. 

With Flex, you choose when and how you pay rent. Each month, Flex splits your rent into two payments: you pay part of your total rent up front and finance the rest with a Flex credit line. You have the flexibility to choose your second payment date to better align with your finances.

For questions about Flex Payments, please contact their customer support team by hitting “Contact Us” in the Flex app, or visiting their website at help.getflex.com."

When is rent due each month at Alister Sunset Valley in TX?

​Rent is due on the first of the month, with a grace period extending to the third day of each month. Late fees will start on the fourth day of each month.

Can the apartment homes at Alister Sunset Valley in TX be sublet or listed on short-term rental platforms like Airbnb or VRBO?

​Please note that listing your rental home on platforms like Airbnb and VRBO is not permitted as per the rental agreement. We appreciate your cooperation in maintaining the integrity and safety of our community.